[bo]

please describe the following drawbacks of e-commerce:
*consumer trust
*lack of human contact
*delivery issues
*international legislation
*product description problems
*security issues

please help, thank you.

[Brendan C]

I'm not sure exactly how much you can explain with those, most are pretty self explanitory.

Consumer Trust: You never know who runs that .com site and how well run they are.

Lack of Human Contact: Really links with the above, if you cant see the person you cant trust them.

Delivery Issues: I'm not even sure if my house is on the map...

International Legislation: I'm at a loss for this one.

Product Description: Just like the first one, if you don't know and trust the person who's to say that what they're describing is accurate?

Security Issues: Hackers, phishing scams, virus's, etc.

[katherinezota]

The Drawbacks of e-commerce are given below.
1.Delivery questions.
2.Security questions.
3.Consumer Trust.
4.International Legislation.
5.Product Description problems.
6.Lack human contact.

[rosamartin]

One of the biggest drawbacks of e-commerce is that many people can not be satisfied with the virtual experience of negotiation and purchase of products being even thousands of miles just by seeing her photo.

[emilymorgan]

These are the drawbacks of e-commerce.
1.Lack of security
2.Low service levels.
3.Social experience
4.Online scams

[eoaer]

Originally Posted by rosamartin

One of the biggest drawbacks of e-commerce is that many people can not be satisfied with the virtual experience of negotiation and purchase of products being even thousands of miles just by seeing her photo.

Agree with you. We all want exactly what we saw. But there is some unexpected things, for example, the supplier may provide different replenishment without telling the company who do e-commerce timely.
But i don't think it is the biggest drawbacks. Because in our company, if the customer tell us that he or she receive the wrong item, they can take pictures and send to us, we can send the right one or refund the money back to our customer. i think it can do great help to cope with the disputes.

[john ze]

If the customer tell us that he or she receive the wrong item, they can take pictures and send to us, we can send the right one or refund the money back to our customer. i think it can do great help to cope with the disputes.

[mssmith9087]

Delivery Issues
In traditional shopping customers have the option to take their purchases home immediately, however, when shopping online they will have to wait for the product to be delivered.
Security Issues
This is perhaps the biggest worry for customers. Customers worry that their financial details may not be safe and that a business will use them in some unauthorised way. They also worry that security may be insufficient and that identity theft is a problem.
Consumer Trust
One of the most difficult issues that online businesses face is that of consumer confidence. Currently many high profile cases of identity theft have reduced customer confidence in the industry.
International Legislation
When selling online, businesses are not just subject to legislation in the country of origin, but also the laws of where the customer lives. For example, goods that have restrictions imposed on them may well be unrestricted in other countries.

thanks

[TLSubmit]

Hey im new here.

Im sam, how is everyone?

I look forwards to being a active memeber

[raniejohnsonn]

One of the better drawbacks of e-commerce is that abounding humans can not be annoyed with the basic acquaintance of agreement and acquirement of articles getting even bags of afar just by seeing her photo.

[jonthangere]

Drawbacks of e-commerce :

- Security Issues
- System Scalability
- Consumer Search is not Cost–effective
- Products People won't buy online
- High Risk Of Internet Start–up

[jayalakshmi]

* Any one, good or bad, can easily start a business. And there are many bad sites which eat up customers’ money.
* There is no guarantee of product quality.
* Mechanical failures can cause unpredictable effects on the total processes.
* As there is minimum chance of direct customer to company interactions, customer loyalty is always on a check.
* There are many hackers who look for opportunities, and thus an ecommerce site, service, payment gateways, all are always prone to attack.

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[karlosmoody]

E-commerce has many advantages and disadvantages. Disadvantages of electronic commerce is Delivery will take time. If you sell physical goods, the shipment is across the world can take several days. Electronic commerce offers the convenience of buyers. Buyers have more opportunities to purchase alternative products. Shoppers can also visit the web sites to compare prices and buy. All this can be done in the comfort of their home or office anywhere in the world.

[jonmarsh80]

E-commerce means all thing is done online, In this e-commerce have many disadvantages for doing shopping online. It have security problem, server get down and it can create mistakes in transaction, Customer's trust on this shopping is issue, How to do the shopping process is also disadvantage.

[harryswillamis]

E commerce have some advantages as well as some disadvantages also. Some of the disadvantage of e commerce are Security, System And Data Integrity, System Scalability, E–commerce Is Not Free, Customer Relations Problems, Products People won't buy online, Corporate Vulnerability and many more.

[Osburt5]

A big disadvantage I have found is when buying something from a site I have visited in the past. I have totally forgetten the login id that I chose and it refuses to set up a new one as the email address is already registered and offers to send a password reminder if I enter the (forgotten) userid.
On the other hand for sites I buy from regularly it is great to have not only contact details but also special delivery instructions remembered.
On the whole I would be in favour considering the number of problems that I have seen from missing confirmation emails in the past. But under the following conditions:
1. Use email address as the id.
2. Do not require login before filling the basket.
3. Prompt to enter password or create account at checkout while capturing email address.
4. Have full tracking on line so that customer can view the status of the order through to despatch.
5. Explain clearly that you are asking for login so that they can view the progress of their order at any time of day or night.

[jayalakshmi]

Delivery Issues
In traditional shopping customers have the option to take their purchases home immediately, however, when shopping online they will have to wait for the product to be delivered.

Security Issues
This is perhaps the biggest worry for customers. Customers worry that their financial details may not be safe and that a business will use them in some unauthorised way. They also worry that security may be insufficient and that identity theft is a problem.

Consumer Trust
One of the most difficult issues that online businesses face is that of consumer confidence. Currently many high profile cases of identity theft have reduced customer confidence in the industry.

International Legislation
When selling online, businesses are not just subject to legislation in the country of origin, but also the laws of where the customer lives. For example, goods that have restrictions imposed on them may well be unrestricted in other countries.



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[Bonaapi]

This is perhaps the biggest worry for customers. Customers worry that their financial details may not be safe and that a business will use them in some authorized way. They also worry that security may be insufficient and that identity theft is a problem.